Conversion intelligence
Beyond delivering conversions, ConversionOS reports on them: revenue, orders, average order value, unique customers and total lifetime value, with customer segments, attribution by source and country, funnel drop-off, cohort retention, and custom widgets you build without SQL.
Headline metrics
Revenue, orders, average order value, unique customers and total lifetime value, each with period-over-period comparison so you see direction rather than just a number.
Customer segments
Customers are grouped by behaviour, which makes the difference between growing revenue and growing a customer base visible.
| Segment | Who they are |
|---|---|
| New | First purchase in the period |
| Loyal | Repeat buyers with consistent activity |
| Whales | A small group driving a large share of revenue |
| At-Risk | Previously active, now slowing down |
| Churned | Stopped buying |
| One-Time | Bought once and never returned |
Attribution
Revenue is attributed by source and campaign and by country, including average lifetime value per acquisition source. That last one matters: the campaign with the cheapest conversions is often not the one bringing customers who stay.
Funnel and retention
- Sales funnel with drop-off — where visitors leave between product view, cart, checkout and purchase.
- Cohort retention — whether customers acquired in a given period keep buying.
- Top customers and top products — by units, revenue and share of revenue.
- Revenue and orders over time — daily, weekly or monthly.
Custom widgets
Build any metric, aggregation, dimension and chart combination you need, with no SQL. Useful when your business has a metric the standard set does not cover.
Frequently asked questions
How is lifetime value calculated?
From the conversions ConversionOS has recorded for a customer, using the stable anonymous customer ID that links their purchases over time.
Can I see this without the fraud dashboard?
Yes. True Tracking accounts are tracking-only and see the ConversionOS dashboard as their home, with the fraud-protection surfaces hidden.
Related articles
Events and the funnel
The full funnel ConversionOS captures, from page view to purchase, plus the Meta Standard Events it supports.
ConversionOS and privacy
How ConversionOS handles customer identifiers — hashing, what is never stored, and how credentials are protected.
Analytics
The analytics tabs — sessions, persons, blocked IPs and persons, countries, campaigns, keywords and devices.
