Billing and invoices

The billing portal holds your subscription, payment methods, invoices and plan changes. Tax invoices and receipts are issued as PDFs, 3-D Secure and backup cards are supported, and cancelling ends the subscription without deleting your account or data.

What is in the billing portal

Overview: Current plan, renewal date and usage against your limits.
Plans: Compare and change plan, and apply a coupon.
Invoices: Download tax invoices and receipts as PDFs.
Settings: Payment methods, billing address and billing preferences.

Payment methods

Cards are tokenised at checkout — full card numbers are never stored by AdProtektor. 3-D Secure is supported where your bank requires it, and you can keep a backup card so a single expiry does not interrupt service.

Keep your billing address accurate outside Israel

For non-Israeli cards, address line, city and postal code are required. They are the address-verification signal that lifts international card authorisation, and the detail your tax invoice needs — an incomplete address makes a decline more likely.

If a payment fails

Declines happen for ordinary reasons: insufficient funds, an expired card, a bank fraud hold. Retry with the same card once the underlying issue is resolved, or add a different one. Your data is not affected while you sort it out.

Cancelling

Cancelling ends the subscription, not the account

Your login, account, team memberships, websites and stored data all persist. You are cancelling billing, not deleting anything — and you can resume later.

Frequently asked questions

Where do I get a VAT invoice?

From the Invoices tab in billing. Invoices are issued as PDFs against the billing details on your account, so make sure those are right before the invoice is generated.

Can I switch from monthly to annual?

Yes, from the plans page. Annual billing costs less than paying monthly.